FAQ

Our delivery times vary depending on the product and your location. Generally, orders are processed and delivered within 48 hours.

We have a hassle-free return policy that allows you to return eligible products within 14 days of delivery for a refund or exchange. Please refer to our Return Policy page for detailed information on eligibility criteria and procedures.

Yes, we stand behind the quality of our products and offer warranty coverage against manufacturing defects and structural issues.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery and estimate the expected delivery date.

Yes, we offer competitive pricing and discounts for bulk orders.

We are committed to sustainability and eco-friendly practices. We source materials from responsibly managed forests and use environmentally friendly production methods wherever possible. Our goal is to minimise our environmental impact while delivering high-quality products to our customers.

Currently, we offer shipping services exclusively within the United Kingdom. Our shipping options are designed to cater to customers located across England, Scotland, Wales, and Northern Ireland.

Shipping costs for deliveries within the UK vary depending on factors such as the size and weight of the items, as well as the delivery location. Our website provides detailed information on shipping costs during the checkout process, allowing you to review and confirm shipping charges before placing your order.